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FAQ

For Business

Q
Can I choose which employee works my available shift?
A
Yes. You will be matched with a range of suitable candidates and you will be able to select who works the shift.
Q
Is my transaction secure?
A
Yes. We work with a secure payment partner.

For Work

Q
How and when will I get paid?
A
You will get paid on the same day of clock-out. The payment will be made into your bank account.
Q
How can I get access to more jobs?
A
Get access to more jobs by upskilling through our volunteering opportunities.
Q
I have a technical problem, what should I do?
A
Get in touch with us!
Q
How do I update my bank details?
A
Simply press edit in the payment section of the app!